creattus
Help Center/Selling & Products/Product review and moderation
📦Selling & Products

Product review and moderation

What the Creattus team checks during review and common rejection reasons.

Every product submitted to Creattus is manually reviewed before it goes live. This ensures quality for buyers and protects vendor reputation.

What we check

  • File integrity — the ZIP extracts without errors and contains all promised files.
  • Documentation — a README or setup guide is included.
  • Preview images — accurate, high quality, and not misleading.
  • Description — clearly explains what the product does and what's included.
  • Code quality (for code-based assets) — no obfuscated malware, no hardcoded credentials.
  • Originality — not a resale of a free or third-party asset without proper rights.
  • Correct category and tags.

Common rejection reasons

  • Missing or insufficient documentation.
  • Preview images don't match the actual product.
  • Price is too low or too high relative to the category.
  • Product title or description is misleading.
  • Files are incomplete or broken.
  • Duplicate of an existing product on the marketplace.

After rejection

  1. 1Read the rejection reason in your product edit page (shown as a red banner).
  2. 2Fix the identified issues.
  3. 3Click Save & Send for Review to resubmit.

Tip: Products that pass on the first submission have clear descriptions, complete files, and at least 3 high-quality preview images.

Was this article helpful?

Still stuck? Open a support ticket or contact us.

Back to Selling & Products

Related articles

Uploading your first productHow to become a vendor

Browse topics

🚀 Getting Started🛒 Buying & Downloads📦 Selling & Products🔑 Licenses & CRTS💳 Payments & Payouts🔒 Account & Security

Need more help?

Our team responds within 24h on business days.

Open a ticket
creattus

The premium digital asset marketplace. Buy and sell themes, plugins, templates, and much more.

TwitterGitHubDiscord

Platform

  • Marketplace
  • Pricing
  • Blog
  • Roadmap

Vendors

  • Start selling
  • Commissions
  • License SDK
  • Support

Legal

  • Terms of Use
  • Privacy
  • Licenses
  • Refund Policy

Support

  • Help Center
  • Contact
  • Service Status
  • Community

Copyright 2026 Creattus. All rights reserved.

Language: English